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Terms of service

Terms of Service

The rights, obligations, and responsibilities of the Company and users regarding the CommaDay service.

This English translation is provided for reference only. If there is any inconsistency between this translation and the Korean original, the Korean version prevails.

Article 1 (Purpose)

These Terms of Service set out the rights, obligations, and responsibilities of AIMHYER (the "Company") and users, and other necessary matters, regarding the use of the commaday service (the "Service") operated by the Company.

Article 2 (Definitions)

  1. "Service" means the emotional care content services provided by the Company, including emotion journaling, AI character conversations, emotion-based music generation, an anonymous story board, and psychological self-assessments.
  2. "User" means a person who agrees to these Terms and uses the Service.
  3. "Analysis Report" means a digital analysis product that provides access to paid content within the Service.
  4. "Subscription" means a recurring payment service that provides access to premium features for a set period.
  5. "AI Features" means features that provide conversations, empathic messages, summaries, insights, recommendations, or generated content based on the user's input or the context of their use of the Service.

Article 3 (Effect and Amendment of the Terms)

  1. These Terms take effect when posted on the Service screen or otherwise announced to users.
  2. The Company may amend these Terms within the scope permitted by applicable law, and will announce any amendment, together with its effective date and reasons, 7 days in advance.

Article 4 (Provision and Modification of the Service)

  1. The Company provides the following services:
    • Emotion journaling and review
    • Conversations with AI characters (including CBT-based emotional care)
    • Emotion-based music generation from emotion records
    • Anonymous story board (community)
    • Psychological self-assessment
    • Subscription-based premium features (Healing Pass)

    The Service is provided from its launch date (March 10, 2026) until a separate termination notice. Individual report results are valid for 180 days (6 months) from delivery, and annual subscriptions are valid for 365 days from the payment date.

  2. The Company may modify the content of the Service and will announce modifications in advance.

Article 4-2 (AI Features and External AI Processing)

  1. To provide AI Features, the Company may transmit information the user enters into AI Features — such as conversations, notes, and posts — to external AI services for processing.
  2. Before a user first uses a feature that requires external AI processing, the Company informs the user of this fact and obtains separate consent. Users may decline or withdraw consent; in that case, features requiring external AI processing are restricted, but features that do not require it remain available.
  3. Details of the processed items and purposes, overseas processing, and retention and destruction policies are available in the Privacy Policy.

Article 5 (Use of the Service)

  1. The Service is available after signing up for an account.
  2. Free features can be used without payment; paid features can be used by purchasing an Analysis Report or a Subscription.
  3. The Service is in principle available 24 hours a day, year round, but may be temporarily suspended for reasons such as system maintenance.

Article 6 (Payments and Refunds)

  1. Payments for paid services are made through payment methods designated by the Company, such as credit card, debit card, or bank transfer (virtual account); refunds are issued to the same payment method.
  2. Once a psychological assessment has been taken, the report is generated and the purchase cannot be cancelled or refunded.
  3. A full refund is available within 7 days of purchase, provided the assessment has not yet been taken.
  4. Purchased reports can be viewed for 180 days (6 months) from the purchase date and can be re-accessed from My Page during that period.
  5. Subscription refunds: upon cancellation, refunds are calculated on a pro-rata basis according to the period of use. No payment is made if you cancel during a free trial.
  6. Refunds are processed to the original payment method and take 3–5 business days.
  7. If normal service cannot be provided due to reasons attributable to the Company (such as service errors or system failures), a full refund is available within 7 days of the payment date in accordance with the Act on Consumer Protection in Electronic Commerce.
  8. Refund requests can be submitted to customer support (hello@aimhyer.io) or through in-service inquiries.

Article 7 (User Obligations)

  1. Users must comply with applicable laws and these Terms.
  2. Users may not use information obtained through the Service for commercial purposes or provide it to third parties without the Company's prior consent.
  3. Users may not transfer or gift their right to use the Service or any other contractual status to another person.

Article 7-2 (User-Generated Content and Community Operation)

  1. Users may write posts and comments in community spaces such as the story board; the rights to and responsibility for a post belong to its author.
  2. The Company applies a zero-tolerance policy to objectionable content and to users who post it. The following content is prohibited:
    • Hatred, defamation, harassment, or discriminatory expressions against others
    • Obscene or violent content
    • Exposure of one's own or others' personal information, or impersonation of others
    • Information that violates the law or content related to crime
  3. The Service provides a reporting function for all posts and comments, and a function to block (hide) authors.
  4. The Company reviews reported content within 24 hours and takes necessary measures such as deletion, and may restrict posting or service use for users who violate these rules.
  5. Community inquiries and reports can be submitted to customer support (hello@aimhyer.io).

Article 7-3 (Scope of Use of Generated Content)

  1. Generated content that the Service creates from a user's emotion records, such as emotion-based music, may be freely enjoyed and kept for personal, non-commercial use.
  2. Commercial use of generated content requires the Company's prior consent.

Article 8 (Disclaimer)

  1. Counseling-type content provided in the Service, such as psychological self-assessments and AI character conversations, is for reference only and cannot replace medical advice, professional medical consultation, diagnosis, or treatment. If you have a mental health concern, please consult a professional medical institution. In a crisis, contact your local emergency services immediately; in South Korea, call the suicide prevention hotline at 109 or the mental health crisis line at 1577-0199.
  2. The Company does not guarantee the accuracy, reliability, or timeliness of information provided in the Service, and is not responsible for judgments or actions users make based on such information.
  3. The Company is exempt from responsibility when it cannot provide the Service due to force majeure such as natural disasters, war, or suspension of service by telecommunications carriers.

Article 9 (Dispute Resolution)

  1. If a dispute arises between the Company and a user in connection with the use of the Service, both parties shall consult in good faith to reach an amicable resolution.
  2. If no agreement is reached, the competent court shall be the court having jurisdiction over the location of the Company's head office.

Addendum

These Terms take effect on August 10, 2026.

AIMHYER
CEO: Hyeoksu Choi
Address: 501-191A, 5F, 61, Daehak-ro 12-gil, Jongno-gu, Seoul, Republic of Korea
Business Registration No.: 651-03-03617
Contact: +82-70-8064-1607 | hello@aimhyer.io